Consumer Protection Information
 

House Bill 4224 (89th Regular Session), which went into effect on Sept. 1, 2025, requires licensees to, per Section 181.105 of the Health and Safety Code, prominently post on their website and at any facility detailed instructions for a consumer to:

• Request the consumer’s health care records from the licensee;

• Contact the Council, as found on the Council's Contact Us webpage; and

• File a consumer complaint with the Office of Attorney General’s Consumer Protection webpage.

If you have questions about the bill, please email HCR_PRU@hhs.texas.gov.